Terms & Conditions

Effective Date: April 28, 2026

Welcome to Jhalak Gems. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms govern your use of our website and services. By using our site, you confirm that you are at least 18 years old or accessing under the supervision of a parent or guardian.

2. Products & Services

Jhalak Gems specializes in fine jewelry. We strive to display accurate product descriptions, images, and pricing. However, slight variations may occur due to lighting, craftsmanship, or screen differences.

3. Pricing & Payments

  • All prices are listed in INR unless stated otherwise
  • We reserve the right to change prices without prior notice
  • Payments must be completed through approved payment methods
  • Orders will only be processed after successful payment

4. Order Acceptance & Cancellation

  • We reserve the right to cancel any order at our discretion
  • Orders may be cancelled due to pricing errors, stock issues, or suspected fraud
  • If payment is already made, a full refund will be issued

5. Shipping & Delivery

We aim to deliver products within the estimated timeline. However, delays may occur due to logistics or external factors. Jhalak Gems is not liable for delays beyond our control.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy. Products must be returned in original condition with packaging.

7. Intellectual Property

All content on this website, including images, logos, and text, is the property of Jhalak Gems. Unauthorized use or reproduction is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the website for any illegal or unauthorized purpose
  • Attempt to hack, disrupt, or damage the website
  • Provide false or misleading information

9. Limitation of Liability

Jhalak Gems shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website means you accept the updated Terms.

12. Contact Information

Jhalak Gems

Email: info@jhalakgems.com

Phone: +91 98765 43210

Location: Mumbai, India